Repairs and spare parts

If a locker is damaged or a part fails, write to hello@twinthinkco.com or call +34 614 39 49 16 (calls and WhatsApp) with your order number and photos. We send the spare part — door, lock with keys, shelf, foot — and arrange a repair if needed.

Keys are replaced per lock: each has two; if both are lost, the lock is replaced, not the door. What the warranty covers, in returns and warranty.

Can we help?

Write to us and we'll reply by email. If it's about an order, include the order number and we'll sort it out faster.

Prefer to talk? +34 614 39 49 16 · WhatsApp